IT support for small businesses in South West London

Helpdesk, Microsoft 365, security, networks and phones, looked after by a named engineer who picks up and turns up.

Email us

For offices of 5 to 30 people.

What we look after

One provider for the everyday IT a small office relies on, with a fixed monthly price per person and projects quoted up front.

Helpdesk support

Phone and email support in office hours, remote fixes, and on-site visits when they're needed.

Microsoft 365

Email, Teams, SharePoint and OneDrive, set up properly, with new starters and leavers handled for you.

Security

Multi-factor sign-in, antivirus and threat detection, backups, and help getting Cyber Essentials.

Networks and Wi-Fi

Business firewalls, switches and Wi-Fi, plus secure links between offices.

Phones and internet

Cloud phone systems with desk phones and mobile apps, business broadband, and number moves.

Projects

Office moves, new branches, laptop rollouts and tidying up IT that's grown without a plan.

Built for busy small offices

We know how these businesses run day to day, and what it costs them when IT gets in the way.

  • Estate and letting agentsBranch networks, phones, CRMs and staff who are always out on viewings
  • Accountants and bookkeepersClient data kept secure, Cyber Essentials, and systems that work at year end
  • Design studios and architectsLarge files, mixed Mac and Windows, and reliable backups
  • Multi-site businessesSecure, consistent networks across every location

How we work

Founded by an IT operations manager with managed service provider experience and a background in large multi-site network rollouts.

A named engineer

You deal with people who know your setup, not a different voice every time you call.

Every request tracked

Each call and email becomes a ticket, so nothing gets lost and you can see what's been done.

No shared logins

Each engineer has their own admin account with multi-factor sign-in, so every change to your systems is traceable.

Local and on site

Based in South West London, so when something needs hands on, we can be there.

Talk to us about your IT

Tell us a little about your business and what's not working. We'll come back to you within one working day.

hello@cipherdesk.co.uk

Wimbledon, South West London